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Platform and courses
What is CertVector?
CertVector is a certification prep platform built around practice questions, missed-question review, timed simulations, readiness tracking, and personalized tutor explanations. The goal is to show what to study next instead of making learners guess.
Is CertVector only for Security+?
No. Security+, Network+, CCNA, AWS Cloud Practitioner, AWS Solutions Architect Associate, Azure Fundamentals, Azure Administrator, and CompTIA A+ are live course tracks. The platform is designed so future cybersecurity, cloud, and IT exam tracks can use the same practice, review, simulation, and course-based Pro access system.
Which courses are live right now?
The current live tracks are CompTIA Security+, CompTIA Network+, Cisco CCNA, AWS Cloud Practitioner, AWS Solutions Architect Associate, Microsoft Azure Fundamentals, Microsoft Azure Administrator AZ-104, and CompTIA A+. Remaining roadmap tracks stay coming-soon until their reviewed banks, samples, study guides, and pricing are ready.
Why do some exam tracks say coming soon?
Coming-soon tracks collect learner interest before CertVector builds a full question bank and study workflow for that course. Visitors can request a track, and signed-in users can also add it to their study profile so demand is visible.
Are CertVector questions official exam questions?
No. CertVector uses original training questions and scenarios. The questions are written to teach exam objectives and practical reasoning, not to copy or expose real certification exam content.
Is CertVector affiliated with exam vendors?
No. CertVector is an independent study platform. Certification names and trademarks belong to their respective owners and are used only to identify the exam track being studied.
Practice and review
How does CertVector choose practice questions?
Practice can be mixed, focused by domain, filtered by difficulty, or driven by missed and saved questions. Pro users get broader access to the active question bank for the course they upgraded.
What is the difference between practice and simulation?
Practice is for learning with explanations after each answer. Simulation is a timed checkpoint that behaves more like an exam readiness test and updates readiness history after completion.
Why is missed-question review important?
Missed-question review turns wrong answers into a study queue. It helps learners revisit weak concepts until the explanation and reasoning become familiar instead of only seeing brand-new questions.
Does CertVector save my progress?
Yes. When you sign in, CertVector saves answer history, weak domains, saved questions, review queues, course interest, and plan status to your account so you can return later.
Why do I need an account before practicing?
Practice depends on saved progress, daily usage limits, review queues, course entitlements, and anti-abuse controls. Public visitors can browse course pages first, then sign in when they are ready to practice.
Can I try sample questions without signing in?
Yes. The public sample library shows original sample questions for every live track. These samples are separate from the paid practice bank and do not count against daily practice limits.
Free and Pro access
Can I start for free?
Yes. The free plan lets you try the study workflow with daily practice limits, limited tutor usage, and starter access. It is meant for evaluation and light daily practice.
What does Pro unlock?
Pro unlocks higher usage limits, broader active question bank access, timed simulations, deeper scenario coverage, allocated AI tutor usage, and stronger review workflows for the specific course you purchase.
Is Pro access per course or for the whole platform?
Pro is course-based. If you upgrade Security+ Pro, that gives Pro access for Security+. Future exam tracks can have their own pricing and access. CertVector can support an All Access option later if it becomes useful.
Can course prices be different?
Yes. Each course can have its own monthly or annual price depending on content depth, question bank size, simulations, and ongoing maintenance.
Where do I compare prices for a specific course?
Use the exam catalog or pricing page and select the course you want. Pricing is course-specific, so the checkout and Pro entitlement are tied to the selected certification track.
AI tutor
What does the AI tutor do?
The tutor explains the concept behind a question, why a selected answer was wrong or right, and how the issue connects to the learner's weak domains and recent mistakes. It is constrained by the validated question context, explanation, objective mapping, and available reference guidance.
Does the tutor know my study history?
It uses the current question context, selected answer, explanation, and available learning signals such as weak domains and missed-question patterns. That helps the response stay focused on the learner's actual gaps.
Can the tutor guarantee I will pass?
No. The tutor is a study aid. Passing depends on preparation, exam readiness, practical understanding, and performance on exam day.
Why is tutor usage limited?
AI tutoring has real operating cost and abuse risk. Free learners have a question-count limit, while Pro learners see allocated AI tutor usage. Limits keep the platform reliable, control spending, and help keep pricing realistic for learners.
What if an AI tutor response seems wrong?
Report it from the question workflow or contact support. Tutor reports are reviewed alongside question-quality reports so unclear wording, weak explanations, and incorrect coaching can be investigated.
Samples and resources
What is in the sample-question library?
The sample library contains a small set of original questions for each live track, with answers and explanations. It helps prospective learners judge the question style before creating an account or upgrading.
Are sample questions pulled from the paid bank?
No. Samples are public preview items. The full practice bank remains inside the signed-in practice, review, and simulation workflows.
What is the Resources section?
Resources contains short articles about study strategy, exam planning, question quality, and product usage. It is separate from the question bank and includes an RSS feed for new posts.
Do CertVector resources replace official exam documentation?
No. CertVector resources help explain study decisions and practice strategy, but learners should still review official exam pages and objectives from each certification vendor.
Billing, account, and support
How do I sign in?
CertVector uses email-code sign-in. Enter your email, receive a short login code, and verify it. You do not need to create or remember a password.
How is billing handled?
Billing is processed securely through Stripe. CertVector does not store full payment card details in the application database.
Can I cancel Pro?
Yes. Billing management is handled through the customer portal. After cancellation, your Pro access follows the subscription status and billing period rules shown at checkout.
How do I report a bad question or explanation?
Use the report option on a question or contact support. Reports help identify unclear wording, weak explanations, objective mapping issues, and possible duplicates.
What should I do if my Pro access looks wrong?
Contact support with the account email you used at checkout. Admins can review subscription status, webhook history, and course entitlements to fix mismatches.
Contact CertVector
Include the page, workflow, and question context when something does not behave as expected.